Cancelling an order
You are entitled to cancel your order within 30 days without giving any reason for doing so. The deadline for cancelling an order is 30 days from the date you received the goods, or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by means of a clear statement — email us at info@ayitirestaurant.com.
Refunds
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 30 days
- The goods are in the original packaging
The following goods cannot be returned:
- Goods made to your specifications or clearly personalized
- Goods which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over
- Goods not suitable for return due to health protection or hygiene reasons which were unsealed after delivery — including opened food items
- Goods which are, after delivery, inseparably mixed with other items
Returning goods
You are responsible for the cost and risk of returning the goods to us. You should send them to: 333 W St Louis Ave, Las Vegas, NV 89102.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts
If the goods were marked as a gift when purchased and then shipped directly to you, you will receive a gift certificate for the value of your return. If the goods were not marked as a gift, the refund goes to the original purchaser.
Questions
If you have any questions about our Returns & Refunds Policy, contact us at info@ayitirestaurant.com.